Service Guidelines

Allen residents receive trash and recycling services through Community Waste Disposal (CWD). Service begins automatically when residents sign up for water service.

Service Schedule

Each customer is assigned a collection day based on their address. Find your collection day.

 Type of Waste  Collection Schedule
 Trash Weekly on assigned collection day
 Recycling Every two weeks on assigned collection day
 Bagged/bundled yard waste Weekly on assigned collection day
 Large loose brush Monthly on assigned Wednesday
 Bulky items Monthly on assigned Saturday

Trash and Recycling Carts

Each household is provided with one trash and one recycling cart. Extra carts may be requested for an additional monthly fee by calling CWD at 972.392.9300 (option 2).

Carts are the property of CWD. If carts are lost or moved to a new address, a replacement fee will be changed. You are encouraged to write your address on your carts with spray paint or permanent marker to help identify them if lost or moved.

Collection Requirements

Before Collection

  • All trash must be bagged before being placed inside the trash cart.
  • Place shredded paper in clear paper bags before recycling
  • All other recyclables should be placed loose inside your recycling cart

On Collection Day

  • Place carts at your collection point by 7 a.m. on collection day. The front of the cart should face the street, with the handle facing your home.
  • Leave 2 feet of space between carts and any nearby obstacles, such as cars, gas meters, fences, cable boxes and other carts.
  • Keep all trash inside the cart with the lid completely closed. Don't put extra trash on top of or beside the cart.
  • Secure carts during high winds and severe weather.